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Book online and choose your gear
On the Rental Plans list, choose your gear type, size and rental dates, and choose your collection method (hotel delivery or in-store pick-up). Enter each person's height, weight and your hotel so staff can prepare in advance. We recommend booking at least 3 days ahead; during the peak season (December to February) popular sizes sell out quickly.
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Hotel delivery or in-store pick-up
If you choose hotel delivery, a member of staff delivers your gear to your hotel or guesthouse front desk the evening before check-in, free of charge, so you never need to visit the shop. If you choose in-store pick-up, come to the counter at [Address TBD], Asahikawa, show your booking number and ID, and staff will help you fit your boots and confirm ski length. If the size is not right, you may exchange once free of charge during opening hours (subject to same-day stock).
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Ski, then return your gear
After your trip, hotel-delivery gear is collected from your hotel front desk on the morning of check-out, so you never need to visit the shop; in-store gear is returned to the same counter by the agreed time. Staff check the condition of the gear. Returns within 2 hours of the agreed time are free; beyond that, a fee is charged pro rata - see the FAQ.
Height guide and suitable categories
| Height range | Category | Suggested grade | Related items |
|---|---|---|---|
| 90cm-130cm (kids) | Kids' gear | Kids ski / snowboard set | View kids' gear |
| 150cm-165cm | Ski / snowboard set | Standard grade | View ski sets |
| 165cm-175cm | Ski / snowboard set | Advanced grade | View snowboard sets |
| Over 175cm | Ski / snowboard set | Advanced grade | View all rental plans |
The table is a general height guide; the actual size is always confirmed by staff at fitting. For hotel delivery, if the size is not right, contact customer service to arrange an exchange.
Hotel delivery notes
- Eligible items
- All items - ski sets, snowboard sets, outerwear, helmets, protective gear, kids' gear and accessories - can be delivered, free of charge
- Delivery area
- Hotels and guesthouses around ski resorts around Asahikawa and lodgings near Asahikawa Station
- Delivery fee
- Free
- Delivery time
- To your hotel or guesthouse front desk the evening before check-in
- Return method
- Collected from your hotel front desk on the morning of check-out - no need to visit the shop
- Size adjustment
- If the delivered size is not right, contact customer service to arrange an exchange, subject to same-day stock
In-store pick-up notes
- What to bring
- Your booking number (from the email confirmation) and photo ID (passport or ID card)
- Pick-up hours
- Daily 08:00-18:00 (until 19:00 on Saturdays)
- Suggested arrival time
- 30 minutes before your ski session starts, to allow time for fitting and adjustment
- Kids' gear note
- A guardian must accompany the child at pick-up and provide the child's actual height and weight